At Quinton Explores, we want you to be completely satisfied with your purchase of travel accessories, luggage, and tech products. Please read our return and refund policy carefully.
Returns
- You may request a return within 7 days of receiving your order.
- The product must be unused, in its original packaging, and in the same condition as when delivered.
- To initiate a return, please contact our support team at [email protected] with your order details.
- Customers are responsible for the cost of returning items unless the return is due to a damaged or incorrect product.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days.
- Since we only accept cash on delivery.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [email protected].
- We will arrange for a replacement or a full refund at no additional cost.
Non-Returnable Items
- Customized or personalized products.
- Items that are used or damaged after delivery due to improper handling.
Contact Us
For any questions regarding returns or refunds, reach out to [email protected].